A new partnership provides X5 customers with exciting new features.
Not rendering correctly? View this email as a web page here.
June 2016

Hi There,

Did you hear about the latest news at Ytel?

We recently partnered with Velocity Payment System, a service of Govolution, that will allow X5 Cloud Contact Center customers to accept payments. We are really excited about this and have more features coming out next month! Learn more about this partnership by reading the article below.

I'm also excited to share our new Instagram account! If you haven't seen it, just search for @AskYtel, or click here if you're on your mobile device, and follow us! We are gearing up some special promotions for the summer and will be giving away all kinds of swag, gadgets, and gift cards. Don't miss out!


Tyler Holliday
Director of Marketing


We’re on Instagram! #100DaysofYtel
Stepping up our Insta game.

Ytel is on Instagram! We’re launching it with a culture campaign… 100 days of Ytel! We’ll be sharing behind the scenes from our HQ here in southern California. You’ll get to know our team, our culture, and witness firsthand all the fun we have on a daily basis. We are so passionate about making connections with our customers, partners and friends, so join us!


Ytel Announces Partnership with Govolution
An exciting partnership for Ytel customers.

We're thrilled to announce a new partnership with Govolution, whose core service is Velocity Payment System, that now integrates within X5 Cloud Contact Center. With this partnership, our customers will be able to accept payments through IVR, self-service web, and agent-assisted payments!


#AskYtel: Call Center Support Agents Aim for Excellence
Contact Center Software. Sales. Culture. Tech.

Call center agents are often the only point of contact for customers, so their interactions should be as positive and successful as possible. Whatever goals your manager has set for you, there are several approaches to achieving a level of excellence and customer service you can be proud of... We're sharing all of this and more in our latest blog post!

Call Center Support Agents Aim for Excellence

June Recipe: Grilled Blue Cheese & Bacon Potato Salad 
All our favorite things in one dish.

Summertime is finally here! This means weekend barbecues, beach or pool days, lots of sunshine and great food. We're sharing a tasty treat that you can bring pretty much anywhere, with very little prep time. Check out this delicious blue cheese and bacon potato salad recipe and let us know what you think!