Ytel in 2017 Top Company Cultures by Entrepreneur
Here’s the latest on what’s happening at HQ.

We are excited and honored to be featured as a Top Company Culture in the small business category for the second year running by Entrepreneur Magazine! A high-performing company culture translates into happy employees, a productive and engaging work environment, fluid communication and much more. Read more about this recognition for Ytel below.

We consistently hear from our customers about their need for a better solution to reach potential sales and contacts. Ringless Voicemail delivers a less intrusive and substantially friendlier experience to the mobile customer, which generates a higher response percentage than other telephony marketing technology. Learn more how you can get started for $1 upon signup!

#AskYtel: Call Center Obstacles & How to Resolve Them
Communications. Leadership. Sales & Marketing. Technology. Culture.

Our content partners, Anomaly Squared, are on the blog this month, sharing the most prevalent call center obstacles and their tips in overcoming them effectively. Encountering obstacles is a natural part of any business; the important part is to have a plan in place to combat the hurdles in order to protect your business and keep your policies and procedures in place.

Microorganisms (bacteria, viruses, fungi, and parasites) develop resistance against the drugs that are used to target them (antimicrobials) and in some cases render the therapy completely ineffective. This microbial resistance threatens people’s lives around the world. Serious infection can result because there are no antimicrobials to treat the disease, and the person’s immune system is not enough to kill the organisms. Many reasons exist for why this resistance has occurred - inappropriate antibiotic use, and antibiotic use in general, top the list.

Everyone must join the fight against microbial resistance. The measures below will help to combat the development of resistance or help prevent the transmission of resistant organisms.

• Practice excellent personal hygiene. Wash your hands well and often. If you are ill, try to avoid exposure to others. Cough/sneeze into the crook of your elbow. Cleanse surfaces that are contaminated.
• Stay up to date on recommended immunizations - for example, pneumococcal and influenza vaccines.
• Handle food safely.
• Don’t pressure your healthcare provider to prescribe antibiotics if your provider thinks that you have a viral infection that would not be covered by an antibacterial drug. Many bronchitis and upper respiratory infections (including throat infections) are viral in origin and can be treated symptomatically.
• If antibiotics are prescribed, take the full course, and don’t share your medication with anyone. Don’t save unused prescriptions to take later.
• Educate your friends and family about these issues. The more everyone knows, the better! For more detailed information, please visit this CDC web page.